IM
Itumeleng M
1 reviews | Active since Oct 2019
29 Apr 2020, 08:00
Debit order reversal
Good day,
I have two debit orders that must be reversed. I sent an email to *** but no acknowledgement from the bank.
We used to reverse our debit orders, but now we are limited to R250. Absa did not nit inform us of this.
Can I please get assistance in reversing my debit orders.
Kind Regards Itumeleng Makhutla
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Absa's replyOfficial
29 Apr 2020, 08:56Dear Customer Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further update/ feedback via email or making contact with you telephonically within four hours. Looking forward to being of service to you. Kind regardsNthabiseng SibandeCustomer Value ManagementAbsa Bank Ltd
Absa's reply29 Apr 2020, 08:56
Official
Dear Customer Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further update/ feedback via email or making contact with you telephonically within four hours. Looking forward to being of service to you. Kind regardsNthabiseng SibandeCustomer Value ManagementAbsa Bank Ltd