Debit order not processed
I changed my debit order details for my 2 vehicles and received confirmation for that. The debit order did not go through last month i had to do a manual transfer. One debit order was supposed to go off on the 1st. Still not debited. I cannot do manual payments every month. Please amend and process the debit.
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Absa's replyOfficial
05 Feb 2021, 10:21Dear Thabie Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology . Your complaint reference number is C-***3. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback within the next four hours . Kind regards, Daphne Le Grange Group Customer Care
Absa's reply05 Feb 2021, 10:21
Official
Dear Thabie Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology . Your complaint reference number is C-***3. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback within the next four hours . Kind regards, Daphne Le Grange Group Customer Care