RM
Reuben M
1 reviews | Active since Oct 2021
28 Oct 2021, 15:39
Debit Order from ABSA RCCS BOS J
My cheque account was debited by RCCS BOS J, I have not granted permission or signed any documents granting permission.
Is this fair and legal to allow a debit on my account without my consent ?
Pls respond ABSA.
Kind Regards
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Replies (1)
Absa's replyOfficial
29 Oct 2021, 08:31 Dear Reuben Morgan Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically within the next four hours. The reference number to your complaint is C-***8. Kind regards, Rezona Louw Group Customer Care
Absa's reply29 Oct 2021, 08:31
Official
Dear Reuben Morgan Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically within the next four hours. The reference number to your complaint is C-***8. Kind regards, Rezona Louw Group Customer Care