1 reviews | Active since Jun 2020
Debit order ***** and mismanagement
I have had numerous unauthorised debit orders go off my Absa gold cheque account in the last couple of months. I notified Absa and asked them to please stop these debit orders from going off my account. I only get paid on the last day of the month and these debit orders go off from around the 27th, so they are usually unsuccessful. I am now being charged R150 per debit order in penalties and Absa has advised that they can’t stop the debit orders for me, I need to find these people and ask them to please stop debiting my account. What the f@£& do I pay for then? What is the use of a bank account when they can’t even keep my money safe?
Secondly, I have repeatedly asked them to change my debit order date of my credit card payment to the 1st of every month as I only get paid on the last day of the month. But then some idiot goes and changes it to the 26th of the month again, which AGAIN leaves me with a R150 debit order penalty fee every month. This is absolutely unacceptable!
I need this resolved or I’m moving my business to Nedbank after 10 years with Absa.
