Debit Order Fees

You changed the maximum amount allowed to reverse a debit order to R250.

Last month, this was only applicable to the app and it prompted you to then visit a branch or use your online banking to avoid charges. Now you app**** the same thing to the online banking where I can't reverse a debit order over R250. What working woman has debit orders under R250??? This seemed to be put in place conveniently when many of us would be reversing debit orders due to covid 19 and you then earn a nice R100 fee per reversal off us because we had to send an email to have it reversed.

You push customers to be self sufficient but then found a way to manipulate and violate us in order to generate income from an additional charge.

Well done. Classic.