1 reviews | Active since Jul 2015
Debit Order deducted without written concent
I received a Mail from my Bank that a Debit order of R299 went off my Cheque account and after investigating this matter Absa Digicash name popped up.Then i contacted them and were told they are contracted to collect money for other companies that i have a sighned contract with.Firstly i have never sighned any contract with that Company for any Debit order and Secondly any Big company like ABSA should ask for a Written Proof where i sighned before they consider loading that debit order,otherwise its ***** and legaly wrong to take money of anybodies account without their written concent.Then i was told to contact the ********** to correct the matter.The money was taken off my account not by the Company but by Absa Digicash!!! WITHOUT PROOF OF WRITTEN CONTRACT!!!
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd
Best regards,
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd
Best regards,
