CM
Carine M
1 reviews | Active since May 2013
15 Mar 2021, 10:38
Debit Order Date
Dear Reader. I received an sms notification that my debit order will go off the 15 March 2021. Kindly note as per last communication my debit order date was moved to the 31 March 2021. End of each month. My premiums is up to date. I spoke to Nthabiseng Sibande .Please investigate and revert back to me. Thank you. Regards
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Absa's replyOfficial
15 Mar 2021, 10:49Dear Carine Magermann Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next four hours . The reference number to your complaint is C-***8 Kind regards,Rezona Louw Group Customer Care
Absa's reply15 Mar 2021, 10:49
Official
Dear Carine Magermann Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next four hours . The reference number to your complaint is C-***8 Kind regards,Rezona Louw Group Customer Care