BK
Brian K
1 reviews | Active since Mar 2009
21 Oct 2020, 09:51
Debit order date
Good day, I have been speaking to people at the life insurance side. Debt order suppose to be 25th of each month but deducted 20th. I have also call 2 times to changed this but still the same. I have been charged fee now and last month R147. who is going to refund that to me?
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Absa's replyOfficial
21 Oct 2020, 12:52Dear Brian, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for inconvenience caused. Your case reference number is C-***8 . I will review the matter, and provide you with an expected timeframe for further feedback within the next hour. Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Absa's reply21 Oct 2020, 12:52
Official
Dear Brian, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for inconvenience caused. Your case reference number is C-***8 . I will review the matter, and provide you with an expected timeframe for further feedback within the next hour. Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Basani Hlungwane
Group Customer Care
Absa Bank Ltd