DEBIT ORDER DATE

I am yet again very disappointed with lack of service from Absa bank. <br> I changed my Debit order date in/around April/ May 2015 from the 20th of the month to the 25th and the account number for this to go through. <br> Ever since this date it is either they Debit the wrong/old account at the wrong date or the wrong date from the correct/new account. Speaking to Consultants just does not help as the same thing has been happening over and over again and it is one story from one Agent to another - although they always say the conversations are recorded.<br> I need this sorted out once and for all as I am now sick and tired of this and it has created a very bad Credit record for me. I also demand a written apology on this from ABSA.