1 reviews | Active since Jun 2017

22 Jun 2017, 21:40

Debit order changed,payment not deducted

<p>Dear Absa</p> <p> </p> <p>I would like to complain about my debit order dates that I have requested to be changed due to new employment.</p> <p>My vehicle payment has not been deducted for May 2017 putting my account in arrears. Giving me a negative credit scoring due to your staff being ***********. </p> <p>I have contacted Absa 3 times (with refference numbers) trying have someone mail me your banking details but, have not recieved anything from anyone. The funds are and have been available from the 25th May until now.</p> <p>Unfortunately I do NOT have any time to go into a branch to make payment. </p> <p> </p> <p>Hoping to have this matter sorted before my perfect credit rating is destroyed due to incompetant staff. </p> <p> </p> <p>Please contact me during work hours @ ********** / ********** </p>

0
Replies (1)
Absa
Absa's reply23 Jun 2017, 07:55
Official

Dear Customer

Thank you for bringing this matter to our attention.

Please can you provide me with your ID or account number to enable me to log a formal complaint for you.

Regards

Claudette

Best regards,