1 reviews | Active since Oct 2013
Debit order cancelled but still running
Hi Absa<br> <br> Please advise why you continue to honour MTNs debit orders on my account number ***. This debit order was stopped at the glen 1 month ago. This contract expired in August yet MTN continues to process debit orders far higher then the contract value and I don't even use the phone anymore as I don't live in the country.<br> <br> ABSA - you are in breach of contract. This debit order was stopped by my father (has full rights on this account) 1 month ago - yet you merrily keep letting it run. I am so angry - its so much money - thousands of rands as my bank does not care about its clients - but rather its debit order fees.<br> <br> Please advise asap on this. My father can be contacted on *** and me on ***
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback accordingly.
We sincerely apologize for any inconvenience caused.
Kind regards
Danzig Boyce
Group Customer Care
Absa Bank Ltd
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback accordingly.
We sincerely apologize for any inconvenience caused.
Kind regards
Danzig Boyce
Group Customer Care
Absa Bank Ltd
