NM
Nelly M
1 reviews | Active since Apr 2020
02 Jan 2021, 20:55
Debit order
I just had the debit order for R6400 going off from my Absa account without any notification from the Bank it says Journal debit.
1st I would like to know if this is legal for the bank just to take my money without any notification 2nd Why I was not informed about the debit. My contact number is ***
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Absa's replyOfficial
04 Jan 2021, 12:48Dear Nelly Mpungose Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next four hours . The reference number to your complaint is C-***6 Kind regards,Rezona Louw Group Customer Care
Absa's reply04 Jan 2021, 12:48
Official
Dear Nelly Mpungose Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next four hours . The reference number to your complaint is C-***6 Kind regards,Rezona Louw Group Customer Care