1 reviews | Active since Oct 2016

28 Jun 2019, 09:03

Debit order before I even get paid

Dear Absa

Please advise on why do you think you can do as you please in my account. I get paid on the last day of the month not before that but on the last day of the month. It doesn't matter ehrther it is a Sunday or a Monday and that was explained to your bank for several times and you can see since I bank with you guys. Advise on why do you have the audecity to debit my account before I get paid. I din't care about the month ending on Sunday. Stop disrespecting me please.

0
Replies (1)
Absa
Absa's reply28 Jun 2019, 11:06
Official
 Dear Customer
 
 Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback once matter has been resolved.
 
 Kind regards 


 Daphne le Grange 

Specialist Case Manager 

Customer Value Management