SF
Steven F

1 reviews | Active since Mar 2009

23 Jun 2017, 16:48

Debit order amount not resolved since March

<p>REFERENCE: ********** </p> <p>Seems it doesnt help to use action line directly. Even speaking to a representative(Philip ********** ) doesnt help as he didnt bother calling back.</p> <p> </p> <p>In short I contacted Homeloans and adjusted the monthly debit order.</p> <p> In Feb the debit order was R983.74 but since March its R2000.0. Please revert. </p> <p> </p> <p>I AM NOT CALLING HOMELOANS AGAIN</p> <p> </p> <p> </p>

0
Replies (8)
Absa
Absa's reply26 Jun 2017, 09:30
Official

Dear Customer

Thank you for bringing this matter to our attention.

Please can you provide me with your reference number account or ID number to enable me to follow up for you.

Regards

Claudette

Best regards,

SF
Steven F's update26 Jun 2017, 11:10
Reviewer Update

Good day,

Philip ***)

REF ***

ACC 80-5***

SF
Steven F's update28 Jun 2017, 11:44
Reviewer Update

Good day Claudette, I have responded with thee information. Please acknowledge receipt.

thank you

Absa
Absa's reply28 Jun 2017, 12:50
Official

Dear Sir

I have requested that Phillip contact you.

Regards

Claudette

Best regards,

SF
Steven F's update12 Jul 2017, 17:22
Reviewer Update

Dear Claudette,

still patiently waiting.

Regards

Steven

Absa
Absa's reply13 Jul 2017, 08:27
Official

Dear Customer

Thank you for your reply.

I have requested that Phillip contacts you, his e-mail *** and contact number ***.

Regards

Best regards,

SF
Steven F's update10 Aug 2017, 14:35
Reviewer Update

Dear Absa,

can you believe nobody has contacted me, I cant.

Regards

future ex customer

SF
Steven F's update22 Aug 2017, 15:36
Reviewer Update
Nice one Absa