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yolanda P
1 reviews | Active since Mar 2011
04 Aug 2022, 16:02
Debit order after full settlement
Paid full settlement on 30/7. Meaning it was FULLY paid off. Then debit order still deducted on 1/8 and they say they not paying back my debit order amount?? After it was fully paid?? Please review and send me a statement!!
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Absa's replyOfficial
05 Aug 2022, 11:50Dear MRS Y VAN DER MERWE
Thank you for bringing this matter to my attention and attaching the requested documents. My name is Lebogang and I will be your dedicated contact person.
Your complaint reference number is C-***3 .
Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management: Customer Care
Thank you for bringing this matter to my attention and attaching the requested documents. My name is Lebogang and I will be your dedicated contact person.
Your complaint reference number is C-***3 .
Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management: Customer Care
Best regards,
Absa's reply05 Aug 2022, 11:50
Official
Dear MRS Y VAN DER MERWE
Thank you for bringing this matter to my attention and attaching the requested documents. My name is Lebogang and I will be your dedicated contact person.
Your complaint reference number is C-***3 .
Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management: Customer Care
Thank you for bringing this matter to my attention and attaching the requested documents. My name is Lebogang and I will be your dedicated contact person.
Your complaint reference number is C-***3 .
Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management: Customer Care
Best regards,