1 reviews | Active since Feb 2015
Debit my cheque account with my authority
Dear Sir/Madam<br> <br> I am very disappointed with ABSA, I am Platinum holder I have Cheque Account , Credit Card,Vehicle Finance, Investment and my Will with Absa. They just disapointed me and I m thinking of moving all my account to other bank.<br> <br> In November last I used my credit to purchase goods , but available balance remained constantly, I phoned credit card division to report the metter, they said I must not worry there is nothing wrong with my card I must continue use my card, the following day when I checked account balance it shows that my I over withdrawn and inalso received massage from absa and call. They told me that my acount was over drawn but I told them it was their system wich was delaying to update account accordingly , they asked me to pay shortfall immediately,but I told them I can only pay aR500 per month. Since than I have been paying as per our agreement , but today ABSA withdraw R1600 in my Cheque account to Cr Card without my authority, I feel this is not fair, they are taking the advantage that I bank with them, how they withdraw so much of money?how am I going to surviave for the whole month. Please help me to get my R1600 back. I
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback accordingly.
We sincerely apologize for any inconvenience caused.
Kind regards
Danzig Boyce
Group Customer Care
Absa Bank Ltd
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback accordingly.
We sincerely apologize for any inconvenience caused.
Kind regards
Danzig Boyce
Group Customer Care
Absa Bank Ltd
