Debit my account incorrectly

<p>I had a credit card with Absa. I paid the account in full and closed it on the 1st of July. The consultant confirmed my account is close. They debited my account on the 25th of R25031 which is a mistake on their side, was confirmed with me by Khotfo and Wendy in the credit card department. I am struggling to get my money back from them. I called on numerous accasions and am told someone will call me and am still waiting. Can someone please help to sort this out, as i am getting no joy thus far.</p>