Debit card *****

<p>On the 26th July 2016 at 12:15am i was woken up by my nofityme from ABSA saying that my card had been swiped twice for a company i have no idea what they are... i was fast asleep as it was a week day. i went into Windermere centre ABSA and they told me they had reversed the 2 transactions and told me to replace my card... which they then charged me for. 2 days later on my new card these 2 same amounts went off my account. i was told that i need to lodge a complaint and possibly upgrade my account. i went into the branch and reported this and upgrade to a gold cheque and again i will be charged for a ne card, hen yet i was charged for a new card 2 days prior to this.</p> <p>to date i have heard nothing and been told that there is a 30 day turn around time.... how is it that the banks take your money quickly but it takes sooooo long to return it. i have had no communication from the debitcard department what so ever, i dont care if its a small amount, its still my money and i didnt spend it. i need this rectified ASAP or i will be changing my banks.</p>