1 reviews | Active since Sept 2015
Debit Card *****
My wife's debit card got cloned and R3 000.00 were withdrawn from my account on 09/09/15. I phoned ABSA's helpline and they immediately cancelled the card. I went in on the same day to the Brackenfell branch, where i was helped friendly and swiftly. All i had to do was sign two documents. I was informed that they will investigate the matter and if they find that the card was indeed cloned, they will credit my account with the amount within 5 to 10 working days. On Sunday 13/09/15 i received an sms from ABSA informing me they are busy with the investigation. On Tuesday 15/09/15 my account was credited with the amount *****ently withdrawn.<br> <br> Great stuff Absa! This was extremely well done and i am truly impressed.
Dear Customer
It is indeed pleasing to receive complimentary remarks about staff that have given quality service to customers. I wish to take this opportunity to thank you for the time and effort to bring this to my attention.
Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd
Best regards,
Dear Customer
It is indeed pleasing to receive complimentary remarks about staff that have given quality service to customers. I wish to take this opportunity to thank you for the time and effort to bring this to my attention.
Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd
Best regards,
