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matlatse M
1 reviews | Active since May 2024
02 Mar 2025, 10:01
Debit
Absa activate insurance I cancel it and they send me cancellation letter Yesterday they debited R2734 while there insurance being cancelled
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Replies (2)
Absa's replyOfficial
03 Mar 2025, 09:52Dear Matlatse Maduwa Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number to your complaint is C-***1. Kind regards, Group Customer Care Rezona Louw
Absa's reply03 Mar 2025, 09:52
Official
Dear Matlatse Maduwa Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number to your complaint is C-***1. Kind regards, Group Customer Care Rezona Louw
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matlatse M's updateReviewer Update
07 Mar 2025, 16:07How long you will resolve my issue
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matlatse M's update07 Mar 2025, 16:07
Reviewer Update
How long you will resolve my issue