AS
Ashley S
1 reviews | Active since Jul 2014
05 Dec 2023, 14:41
Death benefit poor payment
Death Benefit payout - lodged claim and received notification advise claim has been paid, yet 2 months later after numerous requests for proof this still cannot be provided to conclude estate
Helpful (0)
Replies (1)0
Replies (1)
Absa's replyOfficial
05 Dec 2023, 17:06Dear Ashley Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***2. Kind regards,Vanessa CroweGroup Customer Care
Best regards,
Absa's reply05 Dec 2023, 17:06
Official
Dear Ashley Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***2. Kind regards,Vanessa CroweGroup Customer Care
Best regards,