Dear \Estate Late"? Seriously?!"""

My dad passed away at the beginning of November 2014. At the beginning of December 2014 we received the death certificate and set about notifying all the necessary parties of my dad's death. ABSA was one of the first as he had a credit card with them. Four months have gone past and they continue to contact my dad for payment on his credit card even though we've not only emailed them multiple times and my mother has gone into a branch on multiple occasions. But my absolute favourite is when they sent him a letter and addressed it to \Estate Late"and his name. Seriously?!?!?!? Did anybody bother to read the way they addressed him in the letter telling him that his payment was overdue? Now I remember why I refuse to bank with ABSA!"""