1 reviews | Active since Mar 2012
Dealing with Absa is hard work.
<p>My free banking offered with a Prosperity account has charges that fluctuate incredibly. The latest I am told is that an Absa branded machine which has Cash Express on it is not an Absa machine and you are charged when you withdraw money as if though you were withdrawing from another bank. Stupid me, it is only supported by Absa.</p> <p>If you try and reconcile the Charges Statement they send you it is impossible. The reason being that their records reflect monthly charges from the 1st and your statement is sent out on the anniversary date you opened the account. In order to reconcile the account, you have to wait until you get your next statement and then check the two bank statements and then they will reconcile. </p> <p>It took 1 hour and 16 minutes to clear up their charges.</p> <p> </p> <p> </p>
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Daphne Le Grange
Group Customer Care
Absa Bank Ltd
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Daphne Le Grange
Group Customer Care
Absa Bank Ltd
