rD
raeesa D
1 reviews | Active since Dec 2013
13 Apr 2016, 17:40
DEALING WITH A PANICKING CLIENT IN AMAZING MANNER
MY CREDIT CARD GOT SWALLOWED AT AN ATM AND BEING IN A PANICKING STATE I CALLED TO STOP MY CARD. THE GENTLEMAN ON THE PHONE HELPED ME SO NICELY AND DEALT WITH MY RUDE SELF IN SUCH A PLEASANT MATTER THAT HE CALMED ME DOWN. HE IS DEFINITELY AN ASSET TO THE COMPANY, I WOULD LIKE TO PERSONALLY SAY THANK YOU TO HIM FOR HIS AMAZING PEOPLE SKILLS!
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Absa's replyOfficial
14 Apr 2016, 15:53Hello rae18,
Dear Customer
It is indeed pleasing to receive complimentary remarks about staff that have given quality service to customers. I wish to take this opportunity to thank you for the time and effort to bring this to my attention.
Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd
Dear Customer
It is indeed pleasing to receive complimentary remarks about staff that have given quality service to customers. I wish to take this opportunity to thank you for the time and effort to bring this to my attention.
Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd
Absa's reply14 Apr 2016, 15:53
Official
Hello rae18,
Dear Customer
It is indeed pleasing to receive complimentary remarks about staff that have given quality service to customers. I wish to take this opportunity to thank you for the time and effort to bring this to my attention.
Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd
Dear Customer
It is indeed pleasing to receive complimentary remarks about staff that have given quality service to customers. I wish to take this opportunity to thank you for the time and effort to bring this to my attention.
Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd