DEAD SERVICE ! CAN ANYONE ISSUE A TAX CERTIFICATE !?
Dear ABSA, your advisor feedback is unacceptable. "I have requested the provisional Tax certificate from the Estate department, but unfortunately it is not yet available on our system. The migration with Glacier and AIMS, affected our system and IT is busy loading the provisional Tax certificates for the new financial year."
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Absa's replyOfficial
26 Jul 2024, 15:05Dear Herman Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***6. Kind regards,Vanessa CroweGroup Customer Care
Absa's reply26 Jul 2024, 15:05
Official
Dear Herman Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***6. Kind regards,Vanessa CroweGroup Customer Care