Dazed, confused and utterly appalled

<p>For some incredibly strange reason, I am unable to get billed on my card while using Uber or Taxify services, always forcing me to use cash which is highly inconvenient and annoying. Both have told me that this is due to a problem with my bank. I went to my branch in Sandton city, waited for an hour and was then told that I need to conatct 3D secure. I did just that and was informed that I should be able to use my card which obviously was not the case. I called 3D secure back and they refered me to "general inquiries" who were also unhelpful. The consultant I spoke to couldnt give me any answers and when I asked if this means I should change my bank she practically said yes! I was so shocked that I couldn't even respond. </p> <p>I'm actually more than willing to change banks but I just thought I should let Absa know how I feel. </p>