Daylight ******* with these ridiculously high bank charges

ABSA is the most expensive bank when it comes to fees and this on a savings account. I know that this won't change anything but it's important that they should become aware that they're killing their customers with these ridiculously high bank charges. Today I went to an ABSA ATM to draw a statement and twice the ATM gave me an error message 72 that the transaction couldn't be processed yet I was charged twice as well for statements I didn't receive. So eventually I got my statement and I was now charged for that one as well. So instead of the ridiculous 20 rand that they're already charging I had to pay 60 rand which is even more ridiculous. Like I said I know this isn't gonna change but still people need to be made aware of this and also I can now see why other banks like Capitec has become more popular.