****************, ************** and terrible service.

I have an erratic income and therefore I have to look carefully at my banking fees. I opted for a Transact account, costing R4.95 pm, R1 for EFT, direct debits and transfers - which is all I need and wanted. But ABSA in all their wisdom, changed my account without permission to a Flexi account and increasing my banking fees by 1000% - I AM NOT KIDDING! I now pay R10 per EFT. When I asked to be changed back, I am told to go to the branch. A pain in itself. At the branch, the assistant says that she cannot control it, they will probably change it back if they feel it. So. I have no control over my money, the branch cannot help and I am being discriminated against by them deciding I can afford more when I know my means and needs. Still waiting on a call back from the Durbanville Branch manager who was too busy to assist me when I was at the branch. Branch now closed, so not holding my breath.