DM
Daniel M

1 reviews | Active since Mar 2018

04 Apr 2018, 08:33

**************** by Brolink and Absa

I just want to bring it to your attention that Absa home loan has credited the 50% which is R15900. What I'm not happy about is the other Absa insurance that is administered by Brolink .They are saying that the 50% refund that I'm supposed to get is R4500. How did they come to such an amount. I need proof of that. Remember this insurances they all commenced at the same time. I'm disputing this amount. I need clear answers and the calculations that were done. Remember this insurances they all commenced at the same time which means that I was dually insured for 5 years. I need proof of all this calculations

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Replies (1)
Absa
Absa's reply04 Apr 2018, 10:54
Official

Dear Customer

Thank you for bringing this matter to our attention.

Please be advised that this matter is dealt with by Vanessa Crowe under reference number ***, feedback will be provided once the matter is resolved.

Regards

Claudette