1 reviews | Active since May 2017

02 Feb 2020, 23:47

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When I opened my ABSA account four years ago, I was promised no bank charges and many benefits. To date, I have not recieved any such benefits and every month they deduct up to R80 claiming it as admin fees. This month, a total of R160 was deducted from my account in different transactions claiming to be "internet banking fees", "admin charges", et cetera. As a student, how is one meant to survive when the people you have entrusted with your money are the very people who are cleaning you out. This is ****************! I am closing my account and taking my business elsewhere!

0
Replies (1)
Absa
Absa's reply03 Feb 2020, 13:59
Official
Dear Timika 

Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback via email or making contact with you telephonically. 
 
Regards
 Lebogang Mashiane 
 Specialist Case Manager
 Customer Value Management