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My mom is a pensioner and due to Absa's excessive charges, she decided to close her account. At first she was told this would cost her R135. She said she would return at the end of the month to do so. When she returned to do this, they demanded R500 from her. This account has no debit orders that run off of it, no overdraft etc. She explained to them that she could not afford R500 to close and account and she was told that is too bad. She certainly does not owe ABSA this money and has no statement to prove otherwise. After being a client for all these years, what a disgraceful display of thanks. Stay away from ABSA.