Daylight *******

I am absolutely disappointed, I have been a loyal customer with ABSA for 25 years now. In April this year I was given the opportunity to upgrade my accounts that I have with them. I was told there would be cheaper fees and transaction charges. Then to my surprise I was charged a R200 fee for signing up for a new credit card, which was just supposed to be switched that's all. So I called in the absa of umhlanga and was told it's an activation fee, which even though I was not made aware of and I was not happy I still agreed. Since April until now I have not had the chance to go to absa to get the new card. Yet I'm being charged R105,58 and a R22 service fee. This is really bull as I do not even have the card and was under the assumption that it would be cheaper. Not paying an additional fee for something I do not have or use.