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Princess M

1 reviews | Active since May 2013

22 Nov 2016, 09:02

Day made with outstanding service

<p>I visited Absa Mamelodi East branch this morning. My Intention was to print my statement from the Internet banking kiosk but was informed that the facility is not available. That was well explained to me by a guy named Lerato, who was very friendly, polite and amicably well dressed. He offered an alternative for me to email him the statement as an attachment, but something with the attachment was wrong. I ended up printing from the ATM. .I would like to inform Absa management that my day has been brightened by such a well-mannered and dedicated guy Lerato. Thank you!</p>

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Replies (2)
Absa
Absa's reply22 Nov 2016, 11:18
Official

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd

Absa
Absa's reply22 Nov 2016, 15:07
Official

Dear Customer


It is indeed pleasing to receive complimentary remarks about staff that have given quality service to customers. I wish to take this opportunity to thank you for the time and effort to bring this to my attention.


Kind regards

Vanessa Crowe

Group Customer Care

Absa Bank Ltd