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Nkosinathi N
1 reviews | Active since Feb 2014
22 Dec 2018, 08:09
Day light *******
I have a gold cheque bundle account with Absa which I went to close on Thursday and R0.02 credit on it.
The problem comes when I'm told to pay R118 to close the account. Why should I pay to close the account which is up to date and not owing?
Helpful (0)
Replies (2)0
Replies (2)
Absa's replyOfficial
24 Dec 2018, 12:23Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback once the matter is resolved.
Kind regards
Claudette Lewis
Group Customer Care
Absa Bank Ltd
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback once the matter is resolved.
Kind regards
Claudette Lewis
Group Customer Care
Absa Bank Ltd
Best regards,
Absa's reply24 Dec 2018, 12:23
Official
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback once the matter is resolved.
Kind regards
Claudette Lewis
Group Customer Care
Absa Bank Ltd
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback once the matter is resolved.
Kind regards
Claudette Lewis
Group Customer Care
Absa Bank Ltd
Best regards,
Absa's replyOfficial
24 Dec 2018, 12:26Dear Mr. Ndabandaba my name is Claudette Lewis. I will facilitate the resolution process for you. Your complaint reference number is ***. Progress will be provided within the next 5 working days., feel free to contact me on ***. Alternatively reach me at *** if you are unable to get hold of me on the number provided.
Best regards,
Absa's reply24 Dec 2018, 12:26
Official
Dear Mr. Ndabandaba my name is Claudette Lewis. I will facilitate the resolution process for you. Your complaint reference number is ***. Progress will be provided within the next 5 working days., feel free to contact me on ***. Alternatively reach me at *** if you are unable to get hold of me on the number provided.
Best regards,