dM
dipuo M
1 reviews | Active since Sept 2016
28 Mar 2018, 08:08
day light *******
. absa rewards I haven't been receiving my absa rewards , last time I received my rewards was the beginning of December . I made the first enquiry I was told a call is logged I should follow up after 7 working days , I called after 10 working , I was informed someone will contact me. Its almost a month ,I'm still waiting for a call but funny enough they are still deducting the monthly fee for the rewards , I need answers as in yesterday or they must cancel i
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Replies (2)
Absa's replyOfficial
28 Mar 2018, 22:45Dear Customer
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.
Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd
Best regards,
Absa's reply28 Mar 2018, 22:45
Official
Dear Customer
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.
Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd
Best regards,
dM
dipuo M's updateReviewer Update
29 May 2018, 08:14good day
absa has not resolved my issue , my id number is ***
dM
dipuo M's update29 May 2018, 08:14
Reviewer Update
good day
absa has not resolved my issue , my id number is ***