sK
sindisile K
1 reviews | Active since Mar 2015
02 Feb 2020, 15:39
Day light *******
Day light *******, how can one be charged 277 internet banking. When I accepted gold bundle account it stated that I pay 109 for which accessing my app it's for free, making payment on my app it's free, buying airtime and electricity it's free. I want my money back, I worked hard for it not be ******. Last month you charged R 75 and I let it go but not this time.
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Absa's replyOfficial
03 Feb 2020, 11:36Dear Sindisile
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.
Kind regards
Nthabiseng Sibande
Customer Value ManagementAbsa Bank Ltd
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.
Kind regards
Nthabiseng Sibande
Customer Value ManagementAbsa Bank Ltd
Absa's reply03 Feb 2020, 11:36
Official
Dear Sindisile
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.
Kind regards
Nthabiseng Sibande
Customer Value ManagementAbsa Bank Ltd
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.
Kind regards
Nthabiseng Sibande
Customer Value ManagementAbsa Bank Ltd