OM
Olga M
1 reviews | Active since Nov 2016
04 Oct 2024, 12:28
Day light *******
I've been an absa client for over a year with a savings account then i decided to upgrade to a cheque account. App**** online and i received a call from a consultant called me and advised that i need to deposit R50 to activate my account and my card will be delivered. I never received my card and now i;'m getting calls from MBD advising that i was handed over for owing more that 1k. I never activated my account and i never received my card how did i end up owing absa?
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Absa's replyOfficial
04 Oct 2024, 14:31Dear Olga Maluleke Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number to your complaint is C-***8. Kind regards, Group Customer Care Rezona Louw
Absa's reply04 Oct 2024, 14:31
Official
Dear Olga Maluleke Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number to your complaint is C-***8. Kind regards, Group Customer Care Rezona Louw