1 reviews | Active since Dec 2016

03 Jun 2020, 11:44

D Wentzel

Opened a cheque account online Collected card at branch Submitted FICA Was unable to use account since opening But you accept my depisits No have to resubmit FICA

0
Replies (2)
Absa
Absa's reply03 Jun 2020, 15:56
Official
Dear Dudley Wentzel Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next four hours .   Kind regards,Rezona Louw Group Customer Care

Best regards,

Absa
Absa's reply03 Jun 2020, 16:01
Official
Dear Dudley Wentzel Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . 

Kindly provide the bank with you email address to get in contact with you.

Kind regards,Rezona Louw Group Customer Care

Best regards,