Cut off on Absa ***** hotline

Item: Absa
Rating: 1
Author: Siyabonga N

I tried making a payment on the Absa banking app and received an error message of a failed payment due to some irregularity. I called the ***** holiness and after waiting for over 50 minutes I was cut off. I'm very disappointed in their service

Helpful (0)

Replies (1)

Absa's replyOfficial

19 Jun 2023, 15:12

Dear Siyabonga Ndlovu

Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***8 Kind regards,Group Customer CareVanessa Crowe

Best regards,

Absa's reply19 Jun 2023, 15:12

Official

Best regards,

Cut off on Absa ***** hotline

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