Customers service

I dont like the way the staff treating the clients, i went to absa Wednesday for me to reverse my money, because when i send the email it cane back says something about my limit i should go to the nearest branch

The man who welcome me when i enter said i must que on customer's service que fine i went there while sitting there a lady came and asked each and everyone why they are there for ,was my turn i told her i need to reverse the money she asked how much i said R2250 she said i must go inside showing me the room and make a call

I struggle alone there she didn't give me full information i check my emails so that i can find the contact number i dont even know i call where customer service or debtor i didn't even know what to do until i came out in tha small room that suffocates me as i was stressing

I ask them to help me that old me who welcomed me attack me "hey hey sisi" i shout until i said i will expose them I've been watching when ever i went to that branch they dont have a way of talking to people same day that lady said to a client i call someone else coz you dont want to move with a attitude tone.

I went to a branch manager he send me to customer service and the guy who assist me was very helpful he made a call is just that i cant recall hes surname and name he was in counter 2 from the left he even appologize after he resolved the query. My money wqs in immediately.