Customers must pay for Absa fault.

Absa is ridiculous unprofessional and non existence customer service. In June my credit card went into and an overdraft tried to get answers from them I was sent from pillar to post with no solution. All I was getting the system allows it. First of I dont have an overdraft facility in place. The account has never been in overdraft. Apparently they logged a case which no o e has called me except for the credit card collectors. Now to top it all they took money from investment account to fund the overdraft which originally declined from my side and paid cash for the same transaction but instead of investigating I have to provide them with evidence. I regret ever having an account with this bank.unproffesional consultant who cant handle customers complains.