Customer serviceless ABSA

Tried opening a Business banking Account with ABSA from February and managed to open it online and I have an account number and reference number. My Account is inactive and have been trying to activate it with them for a week now. Called their Business banking line until I was out of airtime. During this time there funds that are suppose to be transferred into the account to help with covid-19 but that is made impossible by a banking institution I had thought had better customer service. SUPER DISAPPOINTED!