DW
Dilshaad W
1 reviews | Active since Sept 2022
28 Mar 2025, 08:43
Customer Service / TCF
I called this morning needing assistance on estamp verification option as it is so difficult to SPeak to a Human being to get assistance. She just dropped the call when i asked why it is so difficult to download a statement, This is pathetic. Please train your staff TCF, dealing with customers
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Replies (2)DW
Dilshaad W's updateReviewer Update
28 Mar 2025, 09:48Miss K Maila, did assist me went as far as calling me back to solve my problem. Absa you need more of HER she has patients and assisted me in extra ways trying to keep me retained as a customer.
DW
Dilshaad W's update28 Mar 2025, 09:48
Reviewer Update
Miss K Maila, did assist me went as far as calling me back to solve my problem. Absa you need more of HER she has patients and assisted me in extra ways trying to keep me retained as a customer.
Absa's replyOfficial
28 Mar 2025, 12:19Dear Dilshaad, Thank you for bringing this unfortunate matter to my attention, and please accept my sincere apologies for the inconvenience. Your case reference number is C-***1. I will review the matter and provide you with an expected timeframe for further feedback. Kind regards, Basani HlungwaneAbsa Bank Ltd
Best regards,
Absa's reply28 Mar 2025, 12:19
Official
Dear Dilshaad, Thank you for bringing this unfortunate matter to my attention, and please accept my sincere apologies for the inconvenience. Your case reference number is C-***1. I will review the matter and provide you with an expected timeframe for further feedback. Kind regards, Basani HlungwaneAbsa Bank Ltd
Best regards,