BD
Benita D

1 reviews | Active since Jan 2015

31 Jan 2015, 09:44

customer service on another level

I dont often come into the bank, thanks to the internet. I have had an absa account since around 2006/2007. On the every occasion that I do come into the bank (maybe once every 2 years) NADINE LEWIS remembers exactly who I am and asks about things that I mentioned to her years prior. I lived and worked overseas for a few years and she remembered that from a conversation I had with her litterely years ago. Nadine client relationships/ customer service is absolutely outstanding and incredibly impressive. I have told absolutely everyone I know about my experience with having the pleasure of Nadine assisting me in my banking. If anyone knows of any kind of award I could nominate her for, PLEASE let me know!!! <br> Thank you Nadine!!!! You are an absolute ASSET to Absa<br> kind Regards<br> Benita Davis

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Replies (1)
Absa
Absa's reply02 Feb 2015, 10:39
Official
Hello Berry Ben,

Dear Customer

It is indeed pleasing to receive complimentary remarks about staff that have given quality service to customers. I wish to take this opportunity to thank you for the time and effort to bring this to our attention.

The Compliment has been referred to Nadine and Management.

Kind regards

Danzig Boyce
Group Customer Care
Absa Bank Ltd

Best regards,