1 reviews | Active since Aug 2018
Customer Service is poor
I have not received my vehicle finance statement since July 2017, its August 2018. I have been calling the call centres and all the agents assure me they will sort it out. Still waiting for the statement and a call from them. How difficult is it to fix my email address on your side. I do not even know how they changed it cause i did not authorize it, no one informed me of the changes
Maybe you will give me a call if I change banks and stop paying for the car, who knows.
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback once matter has been resolved.
Kind regards
Daphne Le Grange
Group Customer Care
Absa Bank Ltd
Best regards,
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback once matter has been resolved.
Kind regards
Daphne Le Grange
Group Customer Care
Absa Bank Ltd
Best regards,
Good day Mr Maelangwie
My name is Daphne Le Grange. I will facilitate the resolution process for you. Your complaint reference number is ***. Progress will be provided within the next 2 working day. Please feel free to contact me on ***. Alternatively reach me at *** if you are unable to get hold of me on the number provided
Best regards,
Good day Mr Maelangwie
My name is Daphne Le Grange. I will facilitate the resolution process for you. Your complaint reference number is ***. Progress will be provided within the next 2 working day. Please feel free to contact me on ***. Alternatively reach me at *** if you are unable to get hold of me on the number provided
Best regards,