Customer service, I want my money now

<p>I was ABSA bank on 05 Aug 2016 at 14h00 in a crazy queue, only one personnel at enquires, when it was my turn was referred to another station, had to queue again that was 15h20, I was there for immediate investment notice, I was told that my money will be in my account in 5 minutes, I left the bank at 15h45 and checked my account at 17h00 no funds where there, I called the bank on 06 Aug 2016 at 09h00, six times and could not get any held. Finally at 11h55 someone answered and was told that investment dept only work on Monday to Friday.</p> <p>I bought electricity on 02 Aug via cellphone banking and the transaction went successful but didn’t get the code to put in electricity, waited patiently for the code, till date nothing. I tried to transact via same process cellphone banking and only get message that says transaction in progress that means transaction that I made on 02 Aug 2016 still transacting and can’t buy further.<br />I called ABSA bank for help, was sent pillar to post that time I’m spending my airtime, it took 45 minutes to get to phone banking spoke to Sipho. He couldn’t assist me kept on referring me to log in the internet banking and I begged him to speak to his superior but he didn’t want to refer me I kept repeating my story and he kept on saying I must log in that web, he ended up hanging the phone at me, the communication started at 20h22 ended at 20h55 with no help.</p> <p>I called again ********** 600 and the voice says no agent available and must call between working hours, that’s the service I got from Absa. I have been banking with them from 2010. I’m switching banks. I have been patient with this Bank </p>