1 reviews | Active since Oct 2016

01 Oct 2016, 11:47

Customer Service Excellence

<p>I would just like to thank Estee Ntotera in enquiries at the Epping branch. I went in for a simple address change and as usual I kept adding on requests and not once did she seem to be annoyed and happily helped me even going as far as explaining the banking app and helped me log on and showed me how to add beneficiaries and the works.</p> <p> </p> <p>It's service like that that makes me happy to bank with Absa. To her it may not be a big deal but it certainly made my day. Thank you Estee!</p> <p> </p> <p>Warmest Regards</p> <p>A Happy ABSA Customer</p>

0
Replies (1)
Absa
Absa's reply03 Oct 2016, 10:30
Official
It is indeed pleasing to receive complimentary remarks about staff that have given quality service to customers. I wish to take this opportunity to thank you for the time and effort to bring this to my attention. Kind regards Claudette Lewis Group Customer Care Absa Bank Ltd