Customer Service Compilmentation for Absa bank at Modimall

I would like to humbly thank Absa @ Modimall for reserving my ID and Absa bank card. I have lost it tragically last year during a mugging incident to a point where I had to literally start my life all over hey. I had to block my absa card and redo it for the first time and also redo my ID for the third time in a row because it would get lost over a short period of time. To a point where I barely walk with it anymore. I keep it on my phone. So this is gratitude speaking. Although I had misunderstood the branch manager. I managed to understand where he was coming from then based on the primtive and restrictive rules set by the bank itself. I thank yiu and may Absa and its staff continue to do the tremendous work they have been doing.