DH
Daniel H
1 reviews | Active since Oct 2020
03 Dec 2024, 09:06
Customer service and support = 0.1/10
Absolutely useless bank. We do our business banking with ABSA and they are the most *********** bunch of people ive ever experienced. Having to go through purchase card to do transfers, they simply just ignore all requests, always on leave. When they are actually at work it seems they are always on lunch breaks. They themselves dont even know how a credit card rolls over into a new month even when the main account gets debited. The available funds on your card from previous month disappears and then the debit order only reflects 3-4 days later. I dont know how anyone can run a business while banking with ABSA. Im appalled.
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Replies (1)Absa's replyOfficial
03 Dec 2024, 11:36Dear Daniel Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***3. Kind regards,Group Customer CareVanessa Crowe
Absa's reply03 Dec 2024, 11:36
Official
Dear Daniel Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***3. Kind regards,Group Customer CareVanessa Crowe
