Customer service and attitude stinks

<p> I have had endless problems with Absa. I opened a platinum account but service I got was horrible. I have even changed banks. Nowe I am trying to close my account with Absa but they can't seem to figure out why the account is on hold. </p> <p>At the musgrave branch people behavior as though they are doing us a favour. There are queue to the Door with 1 consultant from customer service and 1 teller. SERIOUSLY!!! This place is a joke. And the lady that is supposed to be welcoming when u enter the branch doesn't even smile nor is she helpful. I approached the private banker first to close my account. Because it's to close the account I was sent to sit in the long queue. To open the account they will help but to close the account.. Sorry no can do!!</p> <p>I have sat in the queue from 11am it's now 13:30pm</p> <p>Still waiting...</p> <p>ABSA no wonder people are changing banks. I have NO regrets </p>